When A Death Occurs
When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.
At Home or at Work
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person's physician if he or she was under a doctor's care.
If in any case you are not sure of who to notify or what to do, you may call us at (540) 891-6272, night or day, and we'll assist you in notifying the proper agencies.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the name of the cremation service and contact information has been left with them, the institution will notify us after contacting the family. If you are selecting Virginia Cremation Service to serve your family, you may call us at (540)891-6272 or give the information to the facility's staff.
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. Following their release, the hospice will contact the cremation service. It is always a good idea for the family to contact us after notifying hospice so that we will be aware of the pending call from the hospice representative.
Widening the Circle
Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.
The cremation specialist may ask you several questions during your initial call, including whether your loved one made any pre-arrangements. We would be happy to answer any questions or calm any concerns that you have about the process and explain everything in detail.
Others you may need to call are:
- Family members and friends
- Clergy or other spiritual advisors
What to Expect When You MAKE ARRANGEMENTS ONLINE
Virginia Cremation Service allows the family to make arrangements online from the comfort of your own home. At the beginning of the process, you will be shown our General Price List. It is available for you to download and print for your records if you wish to do so.
This process will include:
- Selecting merchandise options, number of certified death certificates, etc.
- Providing VCS with vital statistics information necessary to complete the death certificate
- Completing the cremation authorization
We can also help you with some veteran's benefits, such as burial of an urn at a National Cemetery and receipt of a United States flag, composing an obituary, and placing the obituary in newspapers of the family's choosing.
The following checklist will help you remember what information about the decedent will be needed when making arrangements on our site:
- Full legal name
- Home address
- Social Security number
- Date of birth
- Place of birth
- Father's name
- Mother's full name, including her maiden name
- Veteran's discharge papers (DD-214)
- Highest education
A staff member of Virginia Cremation Service will be honored to explain all of the options available to you.